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| "VIRTUAL CXO" SERVICES |
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| Are you seeking to integrate user-centered design into an existing product development process? Or aiming to raise your overall product experience to the next level? |
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| Hiring a great full-time candidate to tackle these challenges before the organization is ready can misuse valuable time and energy – putting your firm at a competitive disadvantage. Instead, consider first leveraging targeted professional support to positively influence your business practices and help you make the operational decisions only you can implement. |
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| Chief Experience Officer provides executive consulting services on an as-needed basis, paving the path for your own full-time design leader to step up at the right time. |
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Demand high impact in areas of:
- Corporate Leadership in User Experience Strategy
- Software and Hardware Design Management
- Creative Reviews & Concept Development
- Intellectual Property Positioning & Protection |
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| ABOUT |
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| Communication Arts described Eric Gould Bear as "one of the most thoughtful and provocative interface and interaction designers working in the field." |
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He's been leading the design of products and services since 1984 and has managed internal operations of user experience organizations at both Yahoo! and Microsoft. From the outside, he's established user experience strategies for many businesses, including the diverse client-base of MONKEYmedia, the award-winning design firm he founded 10 years ago. |
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| In addition to corporate leadership, Bear has published numerous articles on interface design and is first named inventor on over 50 software and hardware interaction patents and patent applications. |
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Invite the entire organization to join in the work of creating easier-to-use technology and more engaging digital media. |
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| INDUSTRY PERSPECTIVE |
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Who knows the Customer Best?
Customer interfaces can either be a strategic advantage or a huge liability – a chief experience officer can ensure it's the former.
Jeffrey F. Rayport, Optimize |
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In Search of the Chief Experience
The CXO must understand the processes, methods, and tools necessary to understand people, and should translate that understanding into successful points of contact with users, customers, shareholders, employees, partners, and visitors.
Amit Asaravala, New Architect |
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New Leadership: Jobs of the Future
Hello I am a... Chief Experience Officer. This exec is in charge of the customer's total contact with the firm, mimicking the Martha Stewart "buy-a-lifestyle" approach.
Michelle Conlin, BusinessWeek |
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